Terms of Service

These Terms of Service ("Terms") govern your access to and use of the software platform and related services (the "Service") provided by 1001502179 Ontario Inc., operating as AriBooks ("AriBooks," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of a business, you confirm you have authority to bind that business.

1. About AriBooks

AriBooks is a software platform for accounts receivable. It connects to the business tools you use, including accounting software (currently QuickBooks® Online), customer-relationship-management (CRM) tools, and project-management tools. For the clients you opt in, it sends automated statements of account and related communications on a schedule set by the cadences and policies you configure and adjusted by what each client replies. A statement of account is a statement of the account that you, the business, keep for your own client. AriBooks reads and summarizes replies from your opted-in clients, writes short summary notes back to the connected record, maintains an accounts receivable aging report, and provides a secure Billing Portal to the clients you opt in. Where AriBooks connects to accounting software, it reads from that software to send statements of account and related communications and only writes short summary notes back; it does not send or resend invoices.

AriBooks provides tools and automation to assist you but does not replace professional accounting, financial, or legal advice.

2. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account, keeping your login credentials confidential, and all activity that occurs under your account. You connect your business tools (currently accounting software, QuickBooks Online) by signing in on the official provider page (for QuickBooks Online, the official Intuit® page); we never receive or store your accounting software password.

3. The Service and how opting clients in works

For each client synced from your connected tools, you choose whether to opt them in. When you opt a client in, that client gets access to a secure Billing Portal where they can view and download their own invoices, can receive statements of account and banking details that you choose to send, has their replies read and summarized by AriBooks, and, where you enable it, receives automated statements of account and related communications on the cadence and rules you set. AriBooks does not send or resend invoices. Clients you do not opt in are left as they were before you used AriBooks: no Billing Portal, no statements or other messages sent through AriBooks, and no replies read or summarized. You can change a client's status at any time, and can hold or pause an individual opted-in client to skip scheduled sends. You set the templates, timing, and rules; what goes out is what you set up.

A dynamic, not fixed, schedule. Scheduled communications are not sent on a single uniform timetable. When AriBooks reads a reply and extracts a resume date (for example, a client says they'll pay next week), scheduled sends to that client pause and then resume automatically around that date. The schedule adapts to each client based on what they say, so you should not rely on messages being sent on any fixed day.

4. The Billing Portal, payments, and inquiries

Clients you opt in can access a secure Billing Portal to view and download their invoices, and request an emailed statement of account. You may also choose to send statements of account and (if you choose) payment details directly to those clients from the platform. AriBooks does not send or resend invoices.

Paying online. Where a client chooses to pay online, the Billing Portal displays a secure link so they can pay the way they normally would; there is no new payment setup, and AriBooks is not part of the payment flow. We do not process, hold, or transfer funds, and we are not a payment processor.

Paying offline (optional). You may optionally choose to provide or upload payment or bank details so a client can pay you by offline bank transfer / EFT; whether to do this is entirely your choice. If you choose to, you are responsible for that decision and for the details you provide. Whether or not you use this feature, you and your clients remain solely responsible for your own internal controls and independent verification (such as voice confirmation) before executing wire transfers or altering banking details. Any offline payment is made directly between you and your client; AriBooks does not process, hold, or transfer those funds and is not responsible for payments that are sent, missed, intercepted, or misdirected.

Inquiries. A client may raise a general inquiry at the account level from the Billing Portal. What they choose to write is up to them and may include details about a specific invoice, but that is their choice. AriBooks passes the inquiry to you and pauses scheduled sends to that client until you clear it. Resolving the matter is solely between you and your client; AriBooks is only the messenger.

5. Your responsibilities

You are responsible for: the accuracy of the invoices and client information in your accounting software; having the legal right to contact your clients, consistent with applicable law including Canada's Anti-Spam Legislation (CASL) and privacy laws; your decision to provide or upload any payment or bank details; the rules and cadences you configure; resolving any inquiries your clients raise; and reviewing information generated by AriBooks, including summary notes written back to your connected tools, before relying on it.

AriBooks does not guarantee that clients will pay invoices, or that use of the Service will result in faster payment.

6. Acceptable use

You may use AriBooks only for lawful business purposes and only to contact clients you have the right to contact, for a genuine, legitimate business purpose connected to real accounts and receivables, namely sending statements of account, sending your banking details where you choose to, and sending genuine account communications to your clients. Every message the Service sends on your behalf, of any type, must have this legitimate business purpose; the Service must not be used to send unsolicited commercial messages or spam. You agree not to: misuse the Service; send statements of account, banking details, or any other messages that do not relate to a genuine account or receivable, or to a recipient you do not have the right to contact; harass recipients; attempt to access systems without authorization; interfere with the operation of the Service; probe or reverse-engineer the Service; or use it in violation of applicable law, including Canada's Anti-Spam Legislation (CASL). All messages are sent through a dedicated, authenticated sending setup with a third-party email delivery provider; to protect deliverability for all users, we may pause sending if we detect abuse or a spam-reputation risk.

7. Email sent on your behalf

AriBooks sends emails on your behalf, from your own AriBooks billing address, shown to your clients as "Your Business." This includes statements of account, your banking details (where you choose to provide them), and other communications with your client about their account. AriBooks does not send or resend invoices. You control the cadence and rules, and you are responsible for having the right to contact each recipient and for ensuring every message serves a genuine, legitimate business purpose connected to a real account or receivable. You may not use this to send unsolicited commercial messages or spam, and all sending must comply with applicable law, including Canada's Anti-Spam Legislation (CASL).

8. Artificial intelligence

AriBooks uses artificial intelligence in one specific, limited way: to read incoming client replies, summarize them, and estimate a resume date, the date to resume scheduled communications. That is the only place AI is used. The AI does not write or send any outbound messages to your clients; every scheduled message uses a static template you set up and control.

AI-generated summaries and dates are aids, not guarantees, and may contain errors. The original reply is always retained, and you are responsible for reviewing them before relying on them, including before the resulting summary note is relied on in your connected tools.

9. Third-party services

AriBooks depends on third-party services, including the business tools you connect. These include accounting software (currently the Intuit QuickBooks Online API, accessed through the Intuit OAuth 2.0 sign-in as a member of the Intuit Developer platform), CRM tools, and project-management tools. Your use of any connected tool remains governed by your agreement with that provider, and you authorize AriBooks to access your data solely to provide the Service, handled in accordance with the provider's developer requirements. Your use of other third-party services may be subject to their separate terms and privacy policies. We are not responsible for failures, changes, or interruptions caused by third-party providers.

10. Your data and privacy

You retain ownership of the information you provide to AriBooks. You grant us permission to process it solely as necessary to provide, maintain, and improve the Service, including reading information from the business tools you connect and writing summary notes back to them. We do not sell your data or your clients' data.

Summary notes written back to a connected tool become records in that tool, subject to your own access controls and use of it. Once written, they can be viewed, edited, moved, overwritten, or deleted by you, your team, other applications you connect, or the provider itself, in ways outside our control. We are not responsible for notes that are altered, overwritten, lost, duplicated, or acted upon after write-back, for how they are logged or retained in the connected tool, or for the accuracy or completeness of records once they leave the Service. You are responsible for configuring the connected tool appropriately and for reviewing any note before relying on it.

Where we process personal information belonging to your clients, we do so as your service provider, only on your instructions and only as necessary to provide the Service. Our personnel and service providers are bound to confidentiality, we will reasonably assist you in responding to access, correction, or deletion requests from your clients, and on termination we delete data as described in our Privacy Policy. You remain the party responsible to your clients for that information. Our handling of personal information (including what we collect, where it is stored, and how it is deleted) is described in our Privacy Policy, which forms part of these Terms.

11. Intellectual property

AriBooks and its underlying technology, software, designs, and materials remain the property of 1001502179 Ontario Inc. (o/a AriBooks). You may not copy, modify, reverse-engineer, or redistribute the Service except as permitted by law. If you provide feedback, suggestions, or ideas about the Service, we may use them freely, without restriction or obligation to you.

12. Indemnity

You will defend, indemnify, and hold harmless AriBooks and its owners from any third-party claims, losses, and reasonable costs (including legal fees) arising from: your use of the Service; your clients and your right to contact them; any content in your message templates; any payment or bank details you provide; or your breach of these Terms or of applicable law, including Canada's Anti-Spam Legislation (CASL) and privacy laws.

13. Free trials, promotions, and pricing

AriBooks may offer the Service through free trials, pilot periods, promotional offers, early-access programs, or paid plans, the availability, length, and conditions of which are determined by AriBooks and may vary between users. Where a free trial, pilot period, or early-access program is offered, the terms of participation will be communicated at the time of enrollment. Participation in a free or promotional program does not guarantee continued access to the Service or any specific pricing, features, or terms in the future.

You are never billed automatically, and you will not be charged for any paid plan unless you have agreed to the applicable pricing and payment terms before charges begin. Any payments for paid plans may be processed through third-party payment providers, such as Stripe.

Pricing, plans, trial and pilot periods, features, and availability of the Service are determined at our discretion and may change from time to time. Where we have offered you a specific rate, trial, pilot, or promotional terms, those terms apply only for the period specified by AriBooks. We may change pricing or terms for future periods and will provide notice before any change takes effect. Any special pricing, discounted rates, founder pricing, promotional offers, or other benefits provided to specific users are discretionary and do not create an entitlement for any other user to receive the same pricing or terms.

From time to time, we may offer promotions, extended trials, pilots, or early-access programs to selected businesses under separate terms. These offers may be modified or withdrawn at our discretion. Pilot or early-access features may still be under development and may change, be modified, or become unavailable.

Fees are non-refundable except where required by law; if we discontinue the Service or close your account without cause, we will refund any prepaid fees for the unused period.

14. Disclaimer

The Service is provided on an "AS-IS" and "AS-AVAILABLE" basis, without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. We do not guarantee uninterrupted or error-free operation, that the Service is entirely secure, specific financial outcomes, or the successful collection of any invoice.

15. Limitation of liability

AriBooks does not handle funds and is not responsible for collecting your invoices. To the maximum extent permitted by the laws of the Province of Ontario and the federal laws of Canada applicable therein, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for uncollected, intercepted, or misdirected payments, unauthorized access to your account, misread emails, missed or misestimated dates, notes written back to your connected tools, disputes between you and your clients, or operational delays. To the same extent, our total combined liability for any and all claims arising out of or relating to these Terms or the Service is capped at the greater of (a) CAD $100.00 or (b) the total fees you paid us in the 12 months before the claim.

16. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you violate these Terms, create legal risk, or misuse the Service. We may also suspend or terminate your access, or discontinue the Service, at any time for any reason or no reason, at our sole discretion, with reasonable notice where practicable; if we close your account without cause, we will refund any prepaid fees for the unused period. This right does not override any separate signed agreement between us for as long as that agreement is in effect and to the extent it addresses termination or notice (for example, a Pilot User Agreement) which governs on those points while in effect. Sections that by their nature should survive (including Your Data and Privacy, Intellectual Property, Disclaimer, Limitation of Liability, and Governing Law) continue after termination.

17. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here with a new effective date, and for material changes we will provide reasonable notice. Continued use of the Service after changes take effect means you accept the updated Terms.

18. General

If any provision of these Terms is found unenforceable, the rest remain in effect, and the unenforceable provision will be limited or severed to the minimum extent necessary. These Terms, together with the Privacy Policy, are the entire agreement between you and AriBooks regarding the Service and supersede any prior understanding, except that if you've also signed a separate agreement with us, such as a Pilot User Agreement, that agreement governs to the extent it conflicts with these Terms on the points it covers, and these Terms continue to apply in all other respects. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them without our consent. Our failure to enforce any right is not a waiver of it. Neither party is liable for delay or failure caused by events beyond its reasonable control. Formal notices under these Terms may be given by email to the addresses on record.

19. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The parties attorn to the exclusive jurisdiction of the courts located in Toronto, Ontario.

20. Contact

Questions about these Terms can be sent to support@aribooks.com, 1001502179 Ontario Inc. (o/a AriBooks), Toronto, Ontario, Canada.